AI Internal Tools

Email AI Agent

Turn your inbox into action.

Classify every email. Reply with your knowledge. Hand off to your team when a human should take over.

Book a DemoSee How It Works

Every email needs attention. Not every email needs the same action.

Customer questions, new leads, invoices, and supplier updates all arrive in the same inbox. Before anyone can act, someone has to sort. Replies slow down. Leads go cold.

The method

One inbox. Multiple intelligent workflows.

  1. 01

    Detect & understand

    Read the message. Grasp intent, urgency, and context.

  2. 02

    Classify precisely

    Customer, lead, supplier, invoice, or other.

  3. 03

    Act or hand off

    Reply, extract, notify — then escalate with clear context.

Every email knows where it belongs.

Incoming mail is sorted into clear lanes so the right workflow starts immediately — no manual triage.

  • A

    Existing customer

    Support & follow-ups

  • B

    New lead

    Sales inquiries

  • C

    Supplier

    Orders & deliveries

  • D

    Invoice

    Bills & records

  • E

    Other

    Ready for the next custom workflow

Live example

Inbox → Classified

  • James CarterOak dining table pricingExisting customer
  • David NguyenInterested in your productsNew lead
  • Accounting ProInvoice #2847 — March 2026Invoice
  • IT Distribution LtdDelivery confirmationExisting supplier

Built for the emails that run your business.

  • 01

    Customer Support

    When an existing customer emails in, the agent matches them in your database, replies with brand-aligned knowledge, then can optionally hand the thread to your team after two or three AI replies.

    • Match existing customer in database
    • Automatic replies
    • Optional handoff after 2–3 replies

    Example · Existing customer

    Matched

    James Carter

    james.carter@email.com · Customer #4821

    Hi, I bought a sideboard from you last year. Could you help me with the price for the oak dining table and current availability?

    Hi James — good to hear from you again. The oak dining table is in stock. I can send you size options and delivery details right away.

    Auto

    Thanks! What sizes do you have available?

    We have 6-seat, 8-seat, and 10-seat versions in stock. Standard delivery is 5–7 business days.

    Auto

    After two/three AI replies, the conversation can be handed over to your team.(Optional but recommended)

  • 02

    Lead Management

    When a new prospect emails in, the agent classifies the lead and sends an instant follow-up — so no inquiry waits for a manual reply.

    • Classify as new lead
    • Send instant follow-up
    • Notify sales team

    Hi, I'm interested in your products and would like more information. Could someone get back to me?

    Thanks for reaching out — we've received your message and will follow up shortly with the details you need.

    Auto

    Lead classified · Instant follow-up sent

  • 03

    Invoice Processing

    Pull key fields from attachments, archive cleanly, and create the CRM or ERP record without manual retyping.

    • Extract invoice details
    • Archive centrally
    • Create CRM / ERP record

    Invoice #2847

    Accounting Pro · March 2026

    Status
    Data extracted
    Archive
    Central folder
    Record
    Created
  • 04

    Supplier Management

    When a known supplier emails in, the agent matches them in your database and sends an instant follow-up — then notifies purchasing.

    • Match supplier in database
    • Send instant follow-up
    • Notify purchasing team

    Example · Existing supplier

    Matched

    IT Distribution Ltd

    orders@it-distribution.com · Supplier #1194

    Confirming delivery for next week — updated order details attached.

    Thanks — we've received your update and notified purchasing.

    Auto

    Supplier matched · Instant follow-up sent

Turn your inbox into action.

Faster replies. Less repetitive work. Clear handoff to your team when a human should take over.

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